ASDL Wireless connection. Had a few issues when I first signed up (delivery time of modem and connection) but the Customer Service people I dealt with were great.....at least the call centre seems to be in South America and not India and you can understand what they're saying

Approximate cost: $100GB for $59.90

iinet are great switched from another phone company with my home phone and internet on a cheaper plan and have now combined a mobile with it for not much more. Even though I live in country Vic i get great coverage everywhere. Have had no complaints with their service and their staff are very helpful

I have to admit, IInet has been no problem at all since I switched to them over 6months ago now! Their internet is reliable and quick, and their phone plan is moderately priced with no hidden costs. Whenever I have problems I call their helpline and they offer a ring back service so that your not on the phone on hold for ages while you wait to be answered which I think is a fab service. Their call centre staff have always been so helpful and never had anything to fault them with. Would definitely recommend to switching to IInet

Approximate cost: $80

have been with iinet for a year and a half and having just moved, I find their service is really good. I particularly am impressed by their follow up and call back service. Even though they gave me a 5-7day connection time, my phone and internet service was up and running within two.

We changed from Telstra to iiNet to bundle plans and save money. Getting connected was pretty slow, I have had problems with their BoB phone buttons not working but the worst was when the third invoice arrived. they started billing me $120 a month for service calls that I never requested and they never performed. I had to cancel a credit card and may have to lodge a complaint with the telecommunications ombudsman to sort it out. All up they have billed me $746.25 for two months of internet and phone use! So much for cheaper bundles.

Approximate cost: $375/month

Support and customer service is excellent. There were some hiccups during the connection process but they kept me updated with phone calls and emails and got my line up and running sooner than expected. Connection has been solid. They're not the cheapest but you do get what you pay for.

yes, iinet are fantastic to deal with especially their tech support. I have been with them for years and years and the only time I find any issue is when you move house and try to transfer your service. I previously found, after lot of trouble that its cheaper too cancel and start again. At the moment we are waiting to move home and have been out of contract for ages but don't want to sign up again until we move.

Just signed up due to wanting more for my money. Was really easy to talk about my needs with them over the phone, the gentleman i spoke with was fantastic and got me a great deal. I let him know what i was currently using and paying and am very happy with my new deal

I rang the call centre. Spoke to Jeremy. In regards to a bill. Very professional customer service. Efficient. We should have more people loke Jeremy. Getting things done quickly without fuss. Thanks again Jeremy hope you are promoted after this. I was with iinet for almost 7 years. I moved.

Been with iinet for more nearly 3yrs. Good customer service. Signed up for Naked DSL, internet is fast. Some problems initially with the BoB. Sometimes when you are on the phone, the other person sounds like a robot or cannot hear you at all. But hey, no line rentals and free national calls. I am not complaining.

12 months ago, we moved and transferred the service with us. Good customer service but had lots of problems connecting. Took more than 2 weeks without phone or internet. Lucky I still have my mobile which was not bundled with them.

Apart from the initial connecting problem and the teething problem with BoB (we were the first ones to get BoB when it came out) I would say they are pretty good.

I also now have my mobile with iinet, they use Optus network which is quite reliable. Only another $10 for mobile per monthfor $165 worth of calls and texts! Bargain!