134 reviews about ING Direct

verified email - 22 Oct 2012

I was searching for another bank and one that was not going to charge me oodles in fees and I get nothing in return, well I saw an ad on TV for ING and thought heck why not give it a go. So I went online signed up for an account which is a Savings Maximiser and now I am on my way to having a good savings plan and I also get interest which shows up at the end of the month. And being an online account I can transfer into my other bank account if I need extra funds but the good thing is that being a mainly online account I cant go into a branch to withdraw small amounts.

Approximate cost: $various

verified email - 07 Oct 2012

To Celebrate the Introduction of their Pay Wave Facility, Ing Direct are offering their existing Orange Everyday Customers and the first 30,000 New Customers

5% off all their Pay Wave transactions untill 30 June 2013!

That means every time you spend up to $99.99 and use the Pay Wave facility Ing Direct will refund you 5% of the total transaction straight back into your orange everyday account.

This is one of my favorite accounts and this offer is purely a bonus!

I have previously done a review on the Orange everyday account which you can view here. I have also provided a spreadsheet of other fee free bank accounts and what they offer so you can see the differences.
http://www.kylieloves.com.au/banking/5-off-pay-wave-transactions

Some features of this account.

No monthly account keeping fee
No min opening or ongoing balace
No transactional fees*
No charges for withdrawing money via eftpos
50cents everytime you withdraw $200 or more using eftpos
Withdraw $200 or more at any ATM and they will refund the ATM operators fee.
if you accidentally overdraw your account you have 3 days to deposit more money into your account without any penalties* (once per month only)

FAVOURITE EVERYDAY TRANSACTION ACCOUNT!

Approximate cost: $0

TooStronk 12 Jan 2013

Good info, for sure.
Doesn't seem like a review though.

verified email - 22 Jun 2012

I have a savings account with ING. Good company no transation fees on cash out for ATM's over $200.

verified email - 22 Jun 2012

excellent bank if you want to park your money for savings purposes the interest rates are higher than other banks,

good customer service via phone if you need it

verified email - 10 Jun 2012

i have been with this bank for 6months now and well it speaks for itself 24/7 assistance when needed and no fees it you withdraw over 200 at another autoteller

verified email - 06 Jun 2012

I have been a long time customer of ING's online saving account, and signed up for their everyday account as soon as I found out about it.

No fees, no ATM fees (assuming you withdraw at least $200).

The only downside is their lack of branches, which can be a problem on the rare ocassion you have a cheque to bank.

I have never had a problem with them for any reason. If only they did credit cards as well...

verified email - 30 May 2012

I joined ING Direct about 3 months ago. They have been simply AMAZING! They called me up a couple of times to made sure I got the hang of it and if I have a problem I go straight through to a human who knows me by name. They are the best.

verified email - 17 May 2012

I joined ING around 4 years ago and have been so impressed with them. They have amazing customer service - via phone or email, great online website, no bank fees and when I joined they had amazing bonuses for opening a debit visa account and I ended up with $60 in my pocket. I have 2 accounts with them and have never been disappointed.

verified email - 07 May 2012

i have been a fairly new member to ING. the service is excellent, the rates and prices are competitive, and they are a well known brand.

SoccerTed 10 Mar 2013

your review is only positive?? whats with the 4 stars??

verified email - 30 Apr 2012

I joined when I saw a tv ad ... they were offering $30 gift for opening up a savings account and it is true. The online banking is easy to use, and when I have had to ring to talk to an operator for customer service, I was always answered immediately. For an online account, this is very good. The introductory high interest rates are great for the first 4 months, and then it drops. No account keeping fees whic is a Huge Plusss.

ethan_anderson 30 Apr 2012

Have been with them with a transaction account for some time and they are quite good with no fees ofcourse.

TooStronk 02 May 2012

I almost signed up as well but I saw that the rates were special introductory rates. Those things turn me off completely.

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