oo.com.au - Online Shopping Deals

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Service awards

Reviews for oo.com.au - Online Shopping Deals (131)

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4.2
131 reviews
5 star icon
52
4 star icon
63
3 star icon
13
2 star icon
2
1 star icon
1
Service Rating
4.3
Quality Rating
4.1
Value Rating
4.3
verified email - 06 Apr 2014
Service Rating
4.0
Quality Rating
5.0
Value Rating
5.0

I was hesitated ordering on this website after hearing and reading the mixed reviews, though I am glad I did, I priced the tontine pillow at major retail stores over $20.00.

I bought on this website for $14.00 with free shipping saved money and I like that.

Thankfully I didn't need to call the customer service line as I received the pillow 2 days after I ordered it. The hardest part was getting the courier to delivery it the courier company left it at a newsagent in the next suburb which was odd and we had to pick it up from there.

All in all, happy with purchase, I saved money, and I didn't need to shop with kids which was a bonus.

My daughter was happy with the pillow too.

Approximate cost: $14.00

verified email - 25 Jan 2014
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Advertised free shipping but when I went to place my order they tried to charge me over $30 for shipping. Contacted customer support to sort it and no one got back to me. Contacted again after a week and then after another week someone finally got back to me. It took me about 10 emails to their customer support for them to finally honour their advertised free shipping deal, but by then the product was no longer on special and after such an experience I did not want to give any money to a company that provided such poor customer service.

Approximate cost: $130

verified email - 18 Dec 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fast delivery, great competitive prices. Their ebay store sometimes offers better prices/free delivery so worth checking that out too for the best savings possible.

verified email - 16 Dec 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I read reviews on line first and it was half and half
But I wanted to get what they had so thought I would try it out
I don't do a lot of shopping on line but what they had the shops no longer sold as it was a 2006 model but I got it really cheap
I remember when it came out it wasn't cheap so I grabbed it when I saw it
I straight away got emailed to confirm order and tracked which showed the approx. date of del about a week
People were complaining that its gone from Aus. Post to Toll for del and the service is really bad now
But there is a option when your filling in your details at the start that you can add extras to leave at front door etc.
So I'm not sure if some of the people didn't take advantage of the extra options and put down leave with neighbor/at front door
But sometimes I think it just depends who you get some will leave it others will just card you then its up to you
That annoys me when you have already paid for a delivery from any company and the post office refuse to bring it back
esp. If you left instructions leave at front door
On the day of my del I got a text del between 9am and 5pm
So if you don't want to miss it you have to be home most of the day
I'm not sure if you call Toll or the company and they can give you a better time on the day
Mine came by the am which was good
They have heaps of sales def. worth signing up to the email as you often get free postage deals
They pretty much sell everything you can imagine from rugs with snake prints :) toys clothing tools and often at huge discounts
Like they have boys cargos pants that are quick dry 3 colours and have zips that turn them into shorts good if you want to go camping fishing etc and are low on room it means you have trousers and shorts in one and they look pretty smart only had a few sizes about 5 - 8 they had a chart to help chose your size at the bottom if your not sure as all sizes vary and they were around the $16 mark they are 75% off they have some nice jackets for kids as well
it's pretty easy to navigate it's set out in order or you can do a search

verified email - 15 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

super impressed with this site. I wanted to query the shipping charge of a bulky item (it seemed too cheap! but was true!!) and my email was responded to really quickly. Have used them a couple of times and always looking to see what new things they have or specials that come up.

verified email - 12 May 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

a great shopping site online they always email me great deals they have free shipping at times or if you like you can go to the ware house in rose bay and pick up the product i buy alot on this site

11 May 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I bought suitcases and kettle bells on this site. I got free shipping on this occasion and both items are of exceptional quality. Delivery was quick and hassle free. I receive daily emails from them which I quickly look thru to see if there are any bargains. I will only purchase from them if there is free delivery as the delivery costs are very high. They have really good promotions on homewares sometimes.

verified email - 17 Jan 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

OO are great. They are always delivering on time, and they have a massive range of products. I have used them a few times, and they have never disappointed me. They keep the communication at a high standard.

verified email - 11 Jan 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

This shopping site is great. Their delivery time is outstanding. Quality goods at affordable prices. I use this site quite alot. I would recommend this site to everyone.

verified email - 29 Dec 2012
Service Rating
3.0
Quality Rating
4.0
Value Rating
3.0

I have been a customer of oo.com.au for many years now. I have always found their products to be of a high quality. The service is pretty good and the value is very reasonable but I have found that some of their postage changes a little excessive.

The will bombard you with daily emails unless you change the option to receive fewer emails. (i.e weekly news letters as opposed to daily)

If you take advantage of the free postage deals they have it's a good time to buy! They will offer you deals when you sign up to the newsletter for your birthday or over Christmas. But you must be sure to read the fine print most cases you have to spend $75 to save $15.

You also have to be aware that the "You Save" prices on oo.com.au tend to be some what exaggerated.. I have done price comparisons with other sites trying to get the best deals and I've yet to see the RRP on any of the items anywhere else...

All that a side the quality is always good, service is pretty good too I've had to call in a warranty on a faulty product and found the service was good. Value is generally good just keep an eye on the postage charges. Postage is always prompt and with a wide of items your sure to find something which suits your needs!

Recommended :)

verified email - 27 Nov 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Just want to tell everyone about this fantastic online store I discovered a few months back. I am absolutely hooked on their website oo.com.au. I look forward to their daily newsletters emiled to me regularly with the most interesting and exciting products and offers ranging from children's toys to electrical goods, perfume, and much much more. These guys are legends and they have customer service to match, second to none. My orders are shipped in a record time and if I have a query, I will always be assisted promptly, very professionally and especially with the most helpful and friendly attitude. Good on you guys, keep up the great job! I will continue to spread the word about you as I want everyone to have a pleasant experience with their shopping. ;-)

verified email - 01 Nov 2012
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Admittedly, I have only shopped on oo a few times, but each time there has been great specials and prompt delivery. I purchased a small bbq off there for a friend and he absolutely loved it… they retailed in shops for over $120, I got it off oo for $70 (including delivery) Great site, especially when they have sales.

verified email - 19 Oct 2012
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

I have used 00 many times and have been to their show room a number of times as well. Excellent range of products online and I love that you can see the product in person if you need to!

verified email - 18 Oct 2012
Service Rating
4.0
Quality Rating
3.0
Value Rating
4.0

I brought some Halloween items and a treadmill from here about 4 months ago and was very pleased with my purchases. The delivery was very fast, I had my treadmill 5 days after ordering it. The delivery guy even carried it inside for me which i thought was good service. I received the Halloween items 3 days after ordering. Their items are so cheap but even cheaper when they have a sale on and when they offer free shipping. I have not had one problem with my items. i would buy from here again

verified email - 10 Sep 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

great bought a vacuum from them they offer great deals delivery was prompt and you can call them or pop into their Sydney showroom to pick up order .

verified email - 29 Aug 2012
Service Rating
5.0
Quality Rating
3.0
Value Rating
4.0

Really quick delivery. Would like to see higher quality products, but you get what you pay for I guess. Service is really good. They sent me a new notebook last year as the one I received was faulty.

verified email - 06 Aug 2012
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Not bad at all, you can really expect a lot from the quality, but the prices are very very competitive and the delivery is ultra fast.
Recommended.

Approximate cost: $75

verified email - 05 Aug 2012
Service Rating
4.0
Quality Rating
3.0
Value Rating
4.0

Good online store with discount priced products. I have purchased a few items from here over the last few years and have been happy with the quality of each of them. Postage charges are reasonable but I have found that delivery takes over a week or so.

verified email - 02 Aug 2012
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

This is a great online store. I have bought a watch from them plus numerous gifts for friends. Lots of different categories to browse through, and quick delivery.

verified email - 02 Aug 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We have used this business a number of times. Great with communication, delivery time and product description. Sign up to the newsletters for good deals.

verified email - 02 Aug 2012
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

Excellent discount shopping website...prices are great, postage charges are reasonable & ordering/paying is easy & secure. I placed the order on Thurs & arrived on the Monday...They have so much stuff can spend hours looking at all the bargains! I purchased the swing/plasma cars so can't wait till my son sees it for his birthday!

verified email - 20 Jul 2012
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

Bought a briefcase which was heavily discounted and delivered within 3 days as promised. Has lasted years, will definitely buy again

verified email - 19 Jul 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wow! A great discount online store with a wide range of products at excellent prices. I just received my $1800 value rug that they were selling for just under $400 and it is brilliant. Arrived quickly and they kept me in the loop as to where the order was the whole way through the process. I will be using them again.

verified email - 01 Jul 2012
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I have used this website to buy lots of different things on various occasions and found the items to be of a good quality and very reasonably priced. Also the shipping price is quite good.

I would recommend this company. They also trade on Mon-Fri from 9 am - 4.45 pm at the above address.

verified email - 29 Jun 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

fantastic website filled with so many items you need

I have found several items at half price in comparison to retail shops, so that was briliant for me to save money

delivery of products is fast and all items were packaged neatly so not to break

verified email - 24 Jun 2012
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I bought some blue tooth headphones from here and I was very impressed by the communication after checking out and delivery status. I received my product in a few days after purchase, it was well wrapped. The prices on this website are good and if you have any questions they answer your inquiry fairly quickly.

verified email - 14 Jun 2012
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I've bought a few things from oo.com.au and cannot fault their prices and service, and postage times have always been super-fast!

verified email - 09 May 2012
Service Rating
3.0
Quality Rating
4.0
Value Rating
3.0

You can buy anything you want from there- electronics, entertainment and so many others. The prices range- some are very average but if you look into it, you find amazing deals.

verified email - 23 Apr 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Have purchased plenty from here over time. The deals are great, and the range is fairly good. Great setout, and easy to use. Recommended it to all my friends.

verified email - 21 Apr 2012
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

They have a huge number of different items here in all kinds of areas, think youd be hard pressed to look at this site and not find things to buy