Sofia Restaurant

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Reviews for Sofia Restaurant (27)

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3.1
27 reviews
5 star icon
4
4 star icon
11
3 star icon
1
2 star icon
7
1 star icon
4
Service Rating
3.3
Quality Rating
3.3
Value Rating
3.6
verified email - 27 Nov 2016
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

cheap family night out food of a good standard staff polite reasonable prices l had steak it was cooked perfectly awesome will have to go back again

verified email - 10 Nov 2016
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Nice big restaurant on a main road. Great cheap family location with friendly staff, play area, large bar and good car parking facilities.

verified email - 13 Feb 2014
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

My friend took me here for my birthday. I have been before and the servings are huge for the price. In the mood for a perfectly cooked steak or a Huge chicken parma, even a Small pizza is huge. This is the place. 98% of the staff are very friendly and quick. Great for lunch or dinner. Not very kid friendly though

Approximate cost: $22.00

verified email - 17 Sep 2013
Service Rating
3.0
Quality Rating
3.0
Value Rating
2.0

If you are used to the service, servings, and quality of the Camberwell and East Burwood outlets, then you will be disappointed here.

The servings at Croydon are less-than half the size of their other outlets, and the prices aren't adjusted to reflect that. The quality of the food is about the same, but the volume is much, much less.

Approximate cost: $13

verified email - 19 Aug 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Service was fast and efficient. Everyone recieved their meals at the same time. I asked if there was a quiet place to feed my son and they placed me in the conference room. Staff where very nice!

Approximate cost: $20

verified email - 29 Apr 2013
Service Rating
3.0
Quality Rating
4.0
Value Rating
4.0

Most of the mainstream food like parmas and pasta etc was a pretty good price. They tasted good. But I felt the place could've been cleaner and the service a little better

verified email - 09 Apr 2013
Service Rating
1.0
Quality Rating
1.0
Value Rating
2.0

My husband's steak was very over cooked. He sent it back, and as he was waiting on the replacement I found a hair in my pasta. Response from staff was "what NOW?"
Won't be back.

verified email - 09 Apr 2013
Service Rating
3.0
Quality Rating
3.0
Value Rating
5.0

I wouldn't hurry back due to the lack of service, but it's a good place for a cheap feed that'll fill you up. Can't say more than that sorry. My mother always said, if you don't have anything nice to say...

Approximate cost: $12

verified email - 26 May 2012
Service Rating
3.0
Quality Rating
5.0
Value Rating
4.0

The pizza here is great, but there service could be a bit better since you have to wait a while just to wait to pay

johnd29
1 review · 0 points
04 Jun 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

the best parma very big good service pasta is better pizza is good love the c63 amg and the paint job outside.

Approximate cost: $10

verified email - 29 Jan 2011
Service Rating
1.0
Quality Rating
3.0
Value Rating
3.0

Terrible Staff. Don't take your grumpiness out on other peoples kids. Get your act together. And dont send 5 or more different staff to the same tables asking the same questionsover and over very annoying. Chaos.

Approximate cost: $20.00

verified email - 25 May 2010
Service Rating
3.0
Quality Rating
4.0
Value Rating
4.0

Have been to several of the Sofia restaurants, the service at this one was the worst I've had. We had a mid-Sunday afternoon meal, the staff seemed to be having their own meal at a table and must have forgotten we were there.
Service with no smiles.
Sofia's value is always good though and this was no exception.
My pizza was cooked very well but the oysters were average at best.

Approximate cost: $15

karenm20 12 Dec 2010

This is by far the worst service I have ever experienced.Overcharged, told to go go elsewhere
when complained nicely and paid.Suffered vomiting post eating there.Plan to report to health department

verified email - 17 Feb 2010
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

The restaurant could do with a spruce up, but the quality of food and the service makes up for appearances. It's not 5 star dining, but the portions are huge and the food is soo yummy. Waitresses are great, funny and personable. The prices are great too!!

Approximate cost: $20.00

verified email - 03 Dec 2009
Service Rating
3.0
Quality Rating
4.0
Value Rating
4.0

Sofia's restaurant is really great. The food is excellent, with fantastic value for money. The staff are friendly aswell. Sofia's is also good for takeaway, with the average wait to pick up a meal only about 10 minutes! A+!!

verified email - 05 Jun 2009
Service Rating
2.0
Quality Rating
3.0
Value Rating
3.0

We started to go here about once a fortnight for a cheap night out. It gave the kids a chance to play while we could talk at the table and still keep an eye on them. The food was as expected, not top class, but large serves and fair quality. Things have changed since then, though. We ordered a lasagne, which turned out to be lots of sheets of pasta with no meat in between at all. When we complained, the manager had a noisy fight with the chef in the kitchen, who then came out to our table to ask us about our replacement meal, and he asked us to tell the manager that the second meal was okay. He criticised her to us.

The manager has gradually become less friendly towards us, and the last time we went, she turned her nose up at my husband and ignored his question completely.

We will not be returning, which is a shame, because it was a good value break for us, which is rare.

Approximate cost: $19

MD23 05 Jun 2009

If you're really wanting a place for kids to play and reasonably priced meals then I would suggest Mark's Place in Wantirna.

04 May 2009
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

A great chance to meet together and feed the family at very reasonable prices. Heaps of food for your money and plenty of room to move. A great place also to take the team from work. I appreciate the personal touch for those having a birthday.

verified email - 27 Apr 2009
Service Rating
2.0
Quality Rating
1.0
Value Rating
1.0

The more times we go the worse this place gets.
The last (and final) time I ordered a veal parmagiana. Now I know at the price they're charging it's not going to be milk-fed veal but I did expect to be able to get a knife through it. It was so tough and you could literally hear the knife trying to cut through the gristle! It was also a tiny serving...it was a joke.
I sent it back and decided it would be safer to just share the pizza already on the table than risk getting another meal made.
The pizza itself was bland, tasteless, oily and the base was far too thick and heavy.
Another thing is the service...they have a lot of young/er kids working there, obviously they're cheaper, but the older/more superior staff think nothing of berating these poor kids in front of diners and there's just no need for it.
We felt quite uncomfortable as a young fellow was told off by the manager right at our table all for just asking if we'd finished with a glass.
As previously mentioned the grubby play area is bordering on revolting and the coin operated ball machine so strategically placed outside the play area fence, not to mention the big coin operated ride inside the fence, is a nice touch to just send kids over the edge as they beg their parents for money. The fencing of the play area is made of wooden pickets (think outside fencing) so you can't see your child in there.
And just when you think you've made it out of there without the children contracting 'pink eye' and/or having a huge fit about the machines you have to walk past two more coin operated game machines to get out the door.
But if you're still keen to go after reading this then just let me give you a suggestion...don't let your children go anywhere near the huge fish tank in the middle of the restaurant...no sooner do they go near that thing than a lady, who I assume is the manager, will be on top of them hassling them screeching, "Don't touch the glass! Don't touch the glass!"
Honestly, bigger does not mean better...the restaurant is huge and there always seems to be a lot of people in there but if it's a great pizza you want bypass this mass produced junk and head next door to La Porchetta. Their pizzas are brilliant and let's face it, kids don't always need a play area...we all managed to survive our childhoods without one. ;)

MonicaS 05 Jun 2009

Ha ha! The fishtank. Yes, my kids have been told off for standing on a chair to look at the fish, while I was right next to them.

I think your review is spot on.

BestJudge 04 Jul 2009

Yeah this place is no good now! The childrens play area stank revolting last time we went there.

verified email - 30 Sep 2008
Service Rating
4.0
Quality Rating
2.0
Value Rating
4.0

If you are starving then this this is the place for you. Enormous serves but after a while you get sick of all the food which tends to be bland and tasteless. The seafood avocado is not bad but served badly and unattractively so it puts you off. Good for starving adolescents but no atmosphere.

Approximate cost: $15

verified email - 21 Aug 2008
Service Rating
2.0
Quality Rating
1.0
Value Rating
2.0

We went there because they advertise a children's play area!! The "play area" was a very small area which contained some very grubby looking soft toys, a small play gym and the are is open ended so children, of any age can run in and out as the please. The play are is also opposite the front door which is a little concerning.
We ordered a couple of pizza's which were honestly the worst pizza's we've ever had!! Greasy, sloppy and with too much tomato paste. The garlic pizza we ordered was also very average.
As a kid I used to eat at the original Sofia in Hawthorn at least once a month as a special family treat and it was fabulous. So to go to the Croydon restaurant and find it soooo incredibly disappointing was a real let down.
I would not describe it as kid friendly and the food was terrible.
All round very disappointing, especially considering the original restaurant used to be so fantastic.

Approximate cost: $10

verified email - 15 Jul 2008
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

As a family we have been here quite a few times and the meals are always good value and are consistantly of a high quality and taste great the atmosphere is good and the service is always excellent

Approximate cost: $22.00

verified email - 05 Jun 2008
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Great, high standard in all areas. Food was great, piping hot, good hearty sized servings. Mary, the lady in charge on the night we visited, has a personality that lights up the whole place....she is bubbly and friendly without being in your face...fabulous with customer service... A great place to go for a quick meal or for a family dinner, well worth the visit especially with teenage boys who are BIG eaters. The menu has something for everyone, even our Gluten Free teenager. This place makes dining locally a pleasurable experience.

Approximate cost: $18

23 Apr 2008
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ambsolutely amazing, what great friendly staff, helpful,thoughtful and provide a great, light and friendly atmosphere for the whole family to enjoy. We recommend this pizza family restaurant to everyone. This restaurant will be known for their great food and successful business for many years to come.

munka 23 Apr 2008

Honest and truly amazing!

verified email - 19 Apr 2008
Service Rating
1.0
Quality Rating
1.0
Value Rating
2.0

When this first opened it was great, the food was divine and the staff were really nice. Now....well where do I start!.. The food doesn't have any taste to it whatsoever, the hollandaise sauce on my meal was like curdled milk, all stuck together and hard. Our waitress was quite nice, however the woman in charge treated the staff like crap and didn't care if the customers could see it. The kids play area they advertise is ridiculous. It's a small sectioned off area with about three toys in it. How they could call it a play area is beyond me. One of the staffs children was playing in there and threw a truck on my 2yr old sons head. When we went to the 'lady in charge' she tried to deny that it was a member of the staffs son, even though he was wearing a sofias t'shirt like the rest of the staff. We asked the kid himself, only to be told that his daddy worked in the kitchen. To be honest we used to love going to this place years ago, now I wouldn't put the food served there into a pigs trough.

Approximate cost: $17

MistysDiner 26 Apr 2008

HI
If you want a Fun play area, and indoors, tasty food,kid friendly,Staff friendly......Stop into mistysdiner
Look us up on the web, and see what real service is all about! mistysdiner.com.au

karenb26 05 Jun 2008

not quite sure who the lady in charge was on the night in question, but each time we have been there the 'lady in charge' has been amazing. Greeting everyone with a smile, cheerful and pleasant to all. Not quite sure what people expect but I would certainly go again.

danim 21 Aug 2008

Her! Here! this restaurant is terrible now, which is very sad, because it used to be great.

verified email - 05 Mar 2008
Service Rating
2.0
Quality Rating
2.0
Value Rating
3.0

The food tasted like it had a bucket or two of salt in it. The girls come to your table and ask how everything is if somethings not right ( like the bucket of salt they served me) i told them they did nothing and came back with no feedback. WHY HAVE THEM COME AND ASK?? They are all dopey and dont care at all. We have been going there for years but it is not the same anymore they dont care about the customers, and the place is not as clean as it used to be. Their new bar area is noisey and stupid , its a FAMILY RESTURANT NOT A PUB!! The chef was staring out at me the whole time making me feel very uncomfortable. They are all VERY RUDE WHO WORK THERE. Stay away and dont waste your money!

Approximate cost: $18.00

russela 23 Mar 2008

i beg to differ. my experience the complete opposite!! service was GREAT, food was EXCELLENT and on top of that we enjoyed a couple on quiet drinks in the new lounge on GOOD FRIDAY where all the money raised that day went towards the good friday appeal!

verified email - 09 Jan 2008
Service Rating
3.0
Quality Rating
2.0
Value Rating
4.0

We have been her a couple of times, and both times we have said we are not coming back. We are going to stick to our promise from now on! The food is very average, though the serves are big - it's all a bit bland and fast food-ish. The restaurant always seems a bit grotty and it's very noisy and open.

Approximate cost: $12

CasperC 17 Jan 2008

I have not been to this particular one, but I do agree with the comment, as I have been to both Sofia's in South Morang and Preston and yes both of these are to noisy and open and food very bland......Not going back.

verified email - 13 Nov 2007
Service Rating
4.0
Quality Rating
3.0
Value Rating
2.0

We had to wait a little while for food but it was generally good service, the staff were really nice, which was almost about it. The pasta was a disapointment, and the pizzas weren't worth the extra money. The deserts were good though and the environment of the resturant was good.

Approximate cost: $12

verified email - 26 Sep 2007
Service Rating
3.0
Quality Rating
4.0
Value Rating
4.0

The best value for money is the Weekday Lunch-time Special. They have a good menu for this type of resturant - Pizza, Pasta and other main meals. The meal sizes are good, service most visits is good.