Reviews by tullyf

This review is for Mentone Aquariums, Mentone VIC

verified email - 06 Sep 2015

Tully Ferdenans — 1 starVery disappointed in the service my parents received. I have been a customer for a while and not had any major issues. Prices are much higher than other aquariums on many items but convenience of location to home is too good to ignore. My parents came into get medicine for their tank. A man with dreadlocks served them and sold them 2 bottles of essentially the same thing. When they asked if they were the same product he went into a talk about how they are different. After i told them it was they returned to the store and saw another staff member who confirmed what i said. This is an appalling way to treat any customer let alone an elderly couple. The way to get customers in the door is to treat them with respect and have competitive prices. Also having the owners daughter leaving a positive review under her name, just shows again that you think customers are stupid. Will not be back neither will any of my friends. Wake up to yourselves ripping people off and thinking they are dumb will not build your business.