I bought my wedding dress online - it was too long, and the bust area was too loose. Heather altered this for me to fit me perfectly. As the end of my train was all lace, she had to unpick the the edge and re-attach it (I don't know the proper term). It was a lot of work for her- but it worked out perfectly! Heather is very professional (and friendly) and put me at ease through the whole process (it was totally hassle free). She also fixed the bust for me and made it so my dress could be bustled. I would highly recommend her to any bride who needs their dress altered!