They have a lot of lovely, elegant, formal dresses to choose from for every age, size etc. The service was great, very complimentary of course, but also knowledgable. I got a dress on sale that had a HUGE price reduction.

The dress quality feels wonderful, doesn't feel like it was thrown together with cheap materials - can not wait to wear it.

Approximate cost: $100+

We had our exztensively hail damaged car fixed here. They offered an alternative method to fixing compared to the one we were told to go to by insurance.

They did a fantastic job, the customer service before, thoughout and after was fantastic.
Only glitch was that they hadn't told me they don't accept cards but again the customer service came through and they released the car to me so I could drive to the bank.

Great clinic, staff are always friendly and gentle with our dog and on the occasion that we have taken wandering (stray/lost) dogs in there. Has a feel of being very clean and spacious.

Not enough space to describe how bad our experience with Aami has been over the last 6 months while trying to get our car claims for hail damage processed.

The repairer they were going to make us go to was not going to be able ti fix our car until 11 moinths after the event. Only after we went and got other quotes that were half that of the Aami repairer they changed.

We have been twice given information (I have dates times and names or Aami person) that impacted on decisions we made (in one case writing a car off) only to be told by an alternative Aami person down the track that they are not honouring what was said.

We have been hung up on numerous times - at the time we were not using insulting language, we were not threatening, we did not swear - we were asking to have an issue escalated or speak to manager.

They do not return calls they say they are going to.

Hold time to get to speak to someone is generally way too long - anywhere from 20 minutes to 1hr 20 minutes - even 6 months after the storms of Melbourne.

After being a member for 15 years - NEVER again.

We had a doggy door installed in an existing window. The window pane had to be replaced with a tougheneed glass, as we were informed.

Installation of the window was terrible. They split the wood on one side of the window.
The new pane was offset to where the old one had been, the sealant was messy and ugly.
They just cut a hole in the window without asking me where and how high I would have liked the hole.
Then I had to dispose of their rubbish in our bin.

This work was conducted by a very young person while the boss stood out the front on the phone most of the time. The young man was very friendly.

Approximate cost: $380

I had my first (and only) baby at St Vincents. The midwives were great, very patient and attentive and they did not give conflicting information.

The room was good although it was very noisy and you were often being asked if you want coffee, paper etc etc. The food was very ordinary.
I ended up opting to leave early and you get a package if you do so. We got a voucher for a nappy company which the nappies lasted 6 months! They also sent a midwife to your house to make sure you are ok once you got home (if you left early).

The only negative thing was that they kept putting me off on the phone as to when I should go in. In the end i decided that I had to go in, as it turns out I should have been there much earlier.
Also prenatal classes - seemed to be a waste of time. Information and person presenting were both pretty tired and outdated.

Dr Rachel Ryan was my obstetrician for my first (and only) baby. Rachel was courteous, professional and attentive throughout my pregnancy. She answered questions clearly and honestly and I always felt at ease with my pregnancy in her hands. She is not that "up to date" with the actual born baby though, which she freely admitted.

The clinic which she consults from is also very good. The admin and midwife were very good and the rooms comfortable. If Rachel is not available for your delivery (as happened to me) the other (also female) obstetricians are familiar with your case and I felt completely at ease with the other doctor performing the delivery. You are free to call the midwife (or the obs) at any time if you have any concerns during pregnancy.
As with most doctors there were times that Rachel was particularly late. It may be due to the fact that she never rushed you and made sure you were happy with how things were before you left.

The big bonus is that Rachel bulk bills the ongoing visits with no out of pocket. There is also an initial and 20 week payment which were well within the ball park of what others are charging.

We have been with optus for a number of years but have recently been really disappointed in their service since moving house.

They have messed up a number of our bills and in the process of trying to rectify, they have put us on new contracts which we did not agree to. Then having to cancel those with more fees attached that we have to get refunded.

Most of the time they have not been honest or up front - blatantly lying to us. When refunding money, they do not refund the GST which they have charged you in the first instance - another phone call then has to be made.

Watch out for the over seas call centers, they seem to be worse.

We have only ever been to the wine cellar (not the cafe) and have never been disappointed. It is a great cellar where you are able to walk in a part of the cellar under the winery.

We are also members of the wine club - you can order online and it usually turns up at your house in a day or two, free delivery.

There is such a huge range of fish and seafood to choose from here. The fillets we bought were fresh and really nice. When I asked a question that the server did not know, she went to find out for me.

Approximate cost: $10-$40 kg