If you love your cats, do not use this cattery. I went overseas for 2
weeks and had them boarded at cats cosmopolitan for 2 weeks. A week
into my trip, I got an email from the staff saying that one of our
cats got hurt and they took him to a local vet for surgery. They had
forgot to take down the vet information I had given them. The cat had
a surgery (which I was told by the staff over phone and email to be a
minor one). It turned out to be a major injury (which was left
unnoticed for a whole day) and the cat was brought back to the cattery
just a few days after surgery even though the wound was under tension
with a good possibility of breaking up and getting infected.

When I got back after two weeks, the wound was very much reinfected
and smelling foul. The wound was NOT small as the cattery had stated.
It was all the way across the poor cat's stomach and further down (a
triangular cut). The vet thinks that he cut himself over a barbed wire
(which is very suspicious). I had to take him to the Lort Smith
Hospital (my preferred vet care provider) for an emergency surgery. He
has had 2 surgeries since then and has very slowly recovering after
spending 2 weeks in the hospital (under the doctor's medical advice).

To make it everything worse, the cattery would not detail what caused
the injury and have so far refused to pay for the cat's medical bills.
In fact the owner has stated that he is out of pocket and is not
covered by insurance and would not pay because I took my cat to my
preferred vet. He has not taken my phone calls after the first time.
Completely unprofessional. I have not had a single call or email from
them asking how my cat was doing in the last 2 weeks.

I would never recommend this place to anyone. This is a horrible
shoddy business that looks like is being run by someone intent on
making money rather than providing proper professional service. On top
of this, this is a business that is not covered by insurance by the
sounds of it - which is illegal.

Again, if you love your cats - find another cattery that is licensed
and ask them for their insurance details before hand and ask for proper
references.

Approximate cost: $450