I went to Nathan and the guys when my 17" MacBook Pro died - which wasn't that old and ended up needing a new logic board. Nathan knew the fault immediately, and his knowledge generally was impressive which made me feel confident in his advice. Instead of giving me a single huge quote, he gave me a range of advice, options and information. On taking his advice he then liaised with Apple on my behalf to come to a solution that was perfect to me... It is rare in this day and age to find ANY company focussed on service and the best solution for the client - I can't express enough how impressed I was !