Reviews by athoma13

This review is for The Heating & Cooling Company, Sunbury VIC

verified email - 21 Jun 2017

Central heater broke down in the coldest part of winter. Called first thing on the next business day and was able to get someone out the next day.

Ryan was very professional. Polite and prompt.

He asked what we had experienced, was able to confirm it on the internal meter of the heater. He talked me though what he was looking for and located the problem within 30 minutes.

He was up front on how much the costs were and if the 17 year old heater should be replaced or not (he recommended not).

He needed to order the part and return on another day, however there was no hard sell of a new heater that I have had from some companies in the past and everything came back within his quote.

I would highly recommend them and will call on them when I need any heating issues resolved in the future.

Approximate cost: $750

This review is for Eastern Caravan Hire, Boronia VIC

verified email - 14 Feb 2017

Service and advice was top rate and reliable to a caravan newbie. We also hired a car to pull the van.

The car had an issue on day one (not their fault, the manufacturer said they had fixed it). It did not impact us on day one, but it would have before the end of the trip. Dave drove a replacement vehicle out three hours to where we were staying overnight, arriving at 9pm so that our trip would not be interrupted.

Rates were competitive with other providers that had older caravans, but only Eastern Caravan hire had what I would call a premium level of service. Well done Dave and team. We will definitely hire again, we just have to decide which caravan to take next time.

Approximate cost: $2100

This review is for Illusion Flyscreens & Security Doors , Rowville VIC

verified email - 24 Mar 2016

Illusion were able to provide me a quote and when the deposit was paid was able to install within the fortnight.

I am being fairly harsh critic here as I am marking down on service because
1. On two occasions the quote sent out was incorrect and had to be redone and
2. They were an hour early to install.

Pretty pedantic I suppose but my wife was not expecting anybody that early it made her a little unsure if it was the right person.

The final job is top quality and we are very happy with it so the overall rating of five stars is well deserved.

Approximate cost: $780

This review is for All Climate Air Control, Templestowe Lower VIC

verified email - 26 Jan 2016

Rob came over and reviewed our old air con, gave options for repair and replacement and when we were ready to go was on time, efficient and cleaned up after (something I find way to rare in tradesman). He will be our first call if we need any more air con issues sorted out. Only dropped one star on service as I had to follow him up on a couple of times getting the quote.

Approximate cost: $2600

This review is for Croc's Playcentre, Clayton VIC

verified email - 24 Oct 2014

More expensive than other places but the variety of entertainment and food is well worth it. There are seperate play for under fours and babies so little risk your little one will be trampled by an over-enthusiastic 9 year old. Bit slides, foam balls that can be fed into different activities, jumping castles, mazes, riding toys and a track.

Best value is the parties they organise, particularly if you are part of a mother's group. We take the kids there even if not part of a mother's group and they clean up spills as soon as they are made awae of them.

Approximate cost: $8 per child plus food

This review is for eco-playscape, Ferntree Gully VIC

verified email - 24 Oct 2014

It was my first visit but my wife had been with the kids many times. I was very disappointed. My wife was disgusted and even our four old girl was put off by the lack of cleanliness.

First: food was ok and the fact that we ordered it as soon as we arrived was the only thing that stopped us walking out after five minutes.

The ball pit had balls crusted on with black gunk. The tunnels had sticky spilt drinks. The foam steps were riddled with dirt and crumbs. Tables were not wiped. I did not see the kitchen but I hope it was cleaner than the rest.

Service was prompt and cordial if not totally friendly.
It was mid week do there could not have been a party and it had been fine days so it could not have been brought in from outside. It can only be a lack of effort to keep it clean.

It's under new management and all my wife could say after was never again under that management

Approximate cost: $5 per child

This review is for Supreme Duct Cleaning & Garden Maintenance, Bundoora VIC

verified email - 24 Oct 2014

Adam was punctual, cheap, friendly and professional. My only issue is that the service provided was not much more than I could have done myself with a vacuum cleaner. I have had three different duct cleaners. The first was a disaster. The second was top notch bit a bit pricey. Adam was good but I will pay more for a bit more next time (eh someone that knows a bit more about the heater itself and can service it as part of the job)

Approximate cost: $100

This review is for The Wheelers Hill Hotel, Wheelers Hill VIC

verified email - 22 Oct 2014

A good meal. Service was good although a little ocker (the cashier kept calling me "mate". The evening went well right up to dessert. Should have skipped that course as they were below par. Will be back again. Just not for desert.

Approximate cost: $25

This review is for Heart To Heart Florist, Clayton VIC

verified email - 15 Apr 2013

I was a regular customer at heart to heart in Clayton for several years. The flowers used to last a long rime, value was good and service friendly.

Not anymore I am afraid. Staff treated my last two purchases like a burden on their time and the flowers did not last four days.

I don't know if it was change in ownership of change in staff but I cannotrecommend them at all. Others in he area are now better quality and value.

Approximate cost: $30

This review is for Busy Bee Florist, Clayton VIC

verified email - 12 Apr 2013

We used busy bee to do the flowerers for the bridal party on our wedding day.

Ordering was easy and they did a demo of the button holes the groomsmen would be wearing so it was easy to visualize.

Wedding day had one hitch when not all of the button holes were delivered on time but they rectified that very quickly.

Good value for money and good quality

Approximate cost: $300