I have been in retail and dealt in customer service for over twenty years and I have seen the highs and the lows in what service really means. My experience at Core was easily amongst the best. The quote was accurate, they repaired my printer in exactly the time they said they would, and for the work they did it was nothing short of first class. When I shop for a product or a service, I do expect a certain standard from the vendor. When that standard exceeds all expectations as Core did, thats when I beelieve they deserve a special mention.