I would like to say that the whole experience was great, in a matter of 3 days we had 2 computers back on track and up and running, 1 of the computers being my hubbies business one which was a stress at the time for us needing it back asap, well nothing was a problem we received great service and reassurance that we would be back in business in the time we needed, it was like they dropped everything else for us and that felt good, all staff very professional and the price was perfect, thanks guys.