We stumbled upon Lilydale vet centre after we'd moved to the area and had got a new puppy - we needed puppy classes. I called up fairly late one evening and spoke to the vet himself, and he described their amazing puppy socialisation program - every wednesday for 4 weeks, they look after your puppy from 8.30am till midday (or later, I picked my girl up at 4). The puppies play, get a general checkup, and get washed and dried. All this for MUCH cheaper than regular puppy classes where they don't have any of this service. My pup now enters the vet with a wagging tail, and has had an amazing experience. They are always happy to answer any questions from a paranoid puppy-parent, and are always happy to see her when we go. The rest of the staff are lovely as well, and genuinely seem to care for the animals that walk through the door. I'm really glad we've found this vet, and wouldn't hesitate to entrust our beloved 4-legged friends to their care.
I recently took my older dog for a yearly check and vaccination, and Miranda did SUCH a thorough job! She made sure everything was in order, and this was all filled in on his vaccination card, too, as well as a gorgeous little note saying "Lovely brave dog" (my boy gets quite scared of the vet!). They just make you feel so welcome and looked after.