fantastic experience! I have to confess that i was expecting the worse after reading other people's reviews, however this was not the case and I cannot understand how they had their negative experience, unless they did not read the terms of their vouchers! My Hairdresser listened well, was friendly and experienced. I was never pressured at any time to buy extra services. I can truly recommend that you give this top notch salon a go. Carol , the owner seemed like a very reasonable lady from my conversation with her. Just make sure you read your voucher carefully and do not expect extra services- you are already getting a wonderful deal!