I rang Lilydale vet center where I have been attending for well over 15 years. This isn’t the first time I haven’t been happy. This morning my 14 week old puppy had been bitten by something. Her face swollen, in pain and crying and her gums had gone pale. Her lymph gland swollen. My poor puppy very distressed needing medical attention. Shame on me for expecting my vet to see her. Only to be told by a receptionist not a vet nurse that the earliest I could see someone would be nearly 4 hours or 6 hours later. I called another vet and they said bring her down straight away. This is what I expected. And they aren’t an emergency hospital. I expected a better.