Esther was very caring & professional. She helped us through a very difficult time taking care of the family and our ensuring that our loved one was treated with dignity. She helped us through every step of the process a lot of which we weren't aware of & gave us invaluable advice for what to do afterwards. thanks to her & her team the funeral was a great celebration of the life of our loved one. Can't stress how wonderful they were & highly recommend them. They have a great personal touch & are so much better than the larger companies.