BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

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1116 reviews about BecexTech Australia

28 Jun 2016

Ordered a Galaxy S7 from them at a great price. Ordered on Thursday, received on Tuesday morning. Can't believe these guys are legit, so good!

Update: the other phone ordered wasn't so good, see below. They are 1/2 for me.

Approximate cost: $694

leanne65 10 Jul 2016

I'm looking at the Samsung s7, but am hesitant buying from these guys. Have you had any issues with your phone since purchase? Is it a genuine samsung? That's what I'm worried about. It's so cheap compared to buying from a known dealer.

quanggad 10 Jul 2016

The S7 is working fine, I believe it's genuine, looks and feels great! They deliver it from Hong Kong for some reason... but the next cheapest is probably around $800 from Kogan. On a different matter I also ordered a S5 at the same time, that one I am having problems with, still in the process of trying to sort it out with them (it works but there are problems).

quanggad 11 Jul 2016

On very very close scrutiny of their website, it wold seem my Galaxy S5 is a refurbished phone although it looks brand new with all original packaging and accessories! Not once did they use the word "refurbished" anywhere on that page, all it says is new but it has a "condition" tab which is suppose to mean it's not brand new just refurbished as new (discovered this clause under their company statement) so I'm not too pleased. So it would seem they 50/50 at the moment for me.

28 Jun 2016

Very good. Good response on email and received order earlier than estimated. Would be using them again.

Anonymous
verified email - 27 Jun 2016

I think this is the worst customer service experience I have ever had. I ordered a smartphone over 4 weeks ago and the first one they sent me was faulty which i promptly returned and am now in a never ending email exchange with them trying to get a replacement. Their responsiveness is absolutely appalling and even worse it is impossible to phone and speak with them as they refuse to publish or give out a phone number. Be warned and stay away from this company.

Approximate cost: $350

27 Jun 2016

I was looking for a budget friendly option for my Canon camera upgrade. Becextech popped up on my search first up and I had my doubts as I hadn't heard of the company.
But my order went through successfully and I had my brand new camera in excellent condition within 2 weeks of placing my order.
Customer service was great as i received quick responses to questions I had regarding delivery time and reference numbers.
Would highly reccommend!

Approximate cost: $3000

verified email - 24 Jun 2016

This review has been amended due to a resolution with Becextech.

I ordered a phone from Becextech and after almost a month it arrived IMEI
blocked in Australia and inoperable. After lengthy discussions and problems
dealing with customer service representatives, over 6 weeks after
purchasing the handset I received a replacement that appears to be working.

While my experience with Becextech was not a pleasant one, to their credit
they have now rectified the issue.

Approximate cost: $400

24 Jun 2016

Shipped incredibly fast. The phone I bought was in excellent condition and the price was better than in any other shop.

21 Jun 2016

Ordered my camera on Thursday afternoon. To my delight and surprise arrived at my door Monday morning. I live in a regional small town in NSW. Well done.

verified email - 20 Jun 2016

The phone is perfect however I didn't receive the a item that I paid for also the free one that was said to come with the phone.

Approximate cost: $859

verified email - 20 Jun 2016

I have ordered a new phone and a case and a screen protector. I have only got a phone which was a refurbished one two weeks later. And i haven't got a case and a protector yet. Another 2 weeks past since then, i am still waiting for them and they are not answering my email. Be carefull, guys.

jonn3j1
2 reviews · 500 points
18 Jun 2016

I was initially sceptical about buying from here given much of the bad press on whirlpool and the like but was presently surprised with the level of service. I ordered a LG smartphone and received a prompt reply after querying the model specifics after ordering. The reply was within the hour despite being out of business rimes (thanks April). Phone was delivered within a few days of ordering and was as described I'm perfect condition. Added to that a very competitive price (50% below rrp) and it is a winning formula.

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