BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

Write a review

1116 reviews about BecexTech Australia

verified email - 09 Aug 2016

I would not recommend this business to anyone. I ordered a Samsung Galaxy phone plus multiple phone accessories and only received the phone. I have been waiting for over a month for receipt of the balance items that I paid for and they can't provide a tracking number or details of dispatch of the missing items. Asked for a refund for the missing items and waiting a response. DON'T RISK YOUR MONEY.

09 Aug 2016

My first order from BecexTech, I ordered a DJI Phantom 3 Pro on the 2/8/16 and received it on the 8/8/16.

Good service is hard to find, but BecexTech delivered.
I would recommend them to anyone, Great Service and Best Price.

Thank you BecexTech

Approximate cost: $1299

09 Aug 2016

I emailed a number of enquiries prior to ordering a product and on each occasion received prompt, informative replies. I ordered the product and received it within 3 business days from placement of the order. It is international stock however it is new, original and legit and I saved hundreds of dollars on the nearest cheapest Australian stock retailer. Very impressed with the stock, the price and the customer service.

verified email - 08 Aug 2016

My phone arrived in the time specified. Great communication & phone is exactly what I ordered. Thanks. Highly recommended to anyone wanting a reliable service.

Approximate cost: $400

verified email - 08 Aug 2016

My mobile phone has arrived within a week from the order. Response to query was very quick.

Approximate cost: $900

verified email - 07 Aug 2016

I received a phone with a faulty camera. I did not receive a screen protector or case as ordered. I correctly mounted the GPS as per instructed and it fell shattering the screen from a 20 cm drop. Had I had the SP or case this would not have happened. The company refuses to reimburse me and most recently threatened to call the local police should I continue to email them.

Approximate cost: $350

05 Aug 2016

This was my first purchase from BecexTech. The price was good, but I must admit having a little apprehension re availability, delivery etc. This all turned out to be unfounded. The camera I purchased was ex-Hong Kong, but the BecexTech cust service team confirmed this and outlined the details of their warranty promptly by email before I ordered. The ordering process was easy and delivery was quick (around 4 days). Very happy with the service from BecexTech and will buy from them again :) B

Approximate cost: $1200

verified email - 04 Aug 2016

Purchased an iPhone from the Ausralian web site, first surprise was to see it was being posted from China although it did travel air freight and arrived quickly. I also ordered a case and screen protector at the same time for an extra $20, it arrived a week later from an eBay site that I could have brought myself for less then $10

Approximate cost: $320

verified email - 03 Aug 2016

Recently made a purchase from this company. Delivered a phone that was not set for Australia- didn't read the fine print-so it didn't work properly. No working charger. Would not refund my money. So-called 'repaired it" but won't confirm in writing that it will now work properly in Australia.

Approximate cost: $350

danw178 21 Nov 2016

thats because it will be a dodgy refurb!!!

I got scammed by them as well, here are the details of my phone after it went in for repair;
1. Back glass was missing the factory black coating for better adhesion and waterproofing
2. Most importantly was missing the earpiece adhesive (which is to provide water proofing, audio channelling, anti-rattling between glass and metal and to provide support to the screen around the ear piece glass, which was suggested to me would have aided in the screen cracking far too easy in combination with the fact that this screen was not likely to be a genuine Sony part (as per below)
3. Does not have a Sony digitiser has some unbranded one, most likely a Chinese copy.
4. Screw was missing off the mother board.
5. NFC antenna didnt seem to be factory
6. Missing antenna bracket, which connects to the motherboard in 3 places and holds down the rear camera connection.
7. Broken proximity sensor (always on)

verified email - 03 Aug 2016

Surprising easy and legitimate site. I did some research on them and now bad feedback. I did feel like it was a gamble at first but bought a phone for $400 cheaper then I could through most retailers.
The online shopping experience was simple. One issue was i hadn't realised that if you weren't home at the time of delivery that the options were limited in terms of redelivery. (Most package deliveries to my house leave a card and we can collect later that day from the local post office. This company had a courier that offered redelivery only one day per week or you could collect the item yourself but not for another 2 days and this was from a depot that was a 30 min drive from my house. So that part was frustrating. Very happy with packaging and product so far.

Write a review

Business Awards

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account