BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

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1116 reviews about BecexTech Australia

23 Jul 2016

I bought a Apple iPhone from these people and couldn't be happier. I rec'd the phone within 21/2 weeks which was really terrific. It came before my wife's birthday as it was her present.
I would recommend this company anyone to deal with . They deliver what they tell you , no farting around.product arrived in perfect condition. The product was seal in original box and looked like never used- brand new.

22 Jul 2016

I've purchased 2 cameras from them so far and been very happy with both purchases. Best prices I've found on the market and quick delivery times too. The only thing that I bugs me is that I didn't receive a confirmation that the product had been sent, it just arrived at my door. But other than that, a quality transaction.

Approximate cost: $2700

Anonymous
verified email - 21 Jul 2016

Everything alright, product arrived in perfect condition. The product is not seal box but never used and brand new. The product listed as leave warehouse within 2-3days but it was leave warehouse after 9 days. Fast shipping via DPEX. Overall is good, Fine quality product. I am happy with this purchase.

Approximate cost: $650

20 Jul 2016

The price of my new phone trumped all other websites, along with the delivery time! I was so surprised when I received my parcel in three days! Would recommend to other friends!

verified email - 19 Jul 2016

First time ive made a large purchase online. The product arrived in perfect condition. It arrived within a week of ordering. Although one item was unavailable at the time of shipping they still shipped the main product and instantly shipped the missing item and notified me. I was very impressed with the immediate response from that customer service team which gives this company a hugh edge with such a speedy response to my query. Definitely going to be a repeat customer

verified email - 19 Jul 2016

I bought two phones from them in July 2016, and while one was not in stock (even though the website said it is), they informed me of it within 2 working days, and offered suitable alternatives, amongst which a full refund was included. They also agreed to ship the two phones separately at no extra charge in case stock for one wasn't available for an extended time.

Shipping was quick (4 days from HK to Canberra, AUS), although I received notification of dispatch the day after I had already received the items. Considering the cost of the devices and the cost of shipping, packaging could have been better, but the item boxes had little to no damage on them, so I can't complain.

I've had no reason to contact warranty support yet, so I can't comment on that.

Overall, a positive experience so far.

Approximate cost: $1700

verified email - 19 Jul 2016

This is the first time I ordered an electronic device online (I ordered a Sony Xperia Z5 for my friend's birthday). Some of my other friends who have ordered from this site before, had recommended BecexTech Australia to me, so I was inclined to trust it. Indeed, this site did not disappoint. The prices were cheaper than any other place that I've seen, the shipping was fast, and the products came in pristine condition. I had "priority delivery + free accessory", and the phone had arrived in 3 business days, which was faster than I had expected as I had allocated more days to be in time for my friend's birthday.
When it arrived though, my free case (which I had selected as the free accessory) was not included, so I quickly turned to customer support. Within 6 hours, they had replied to me, informing me that they had only restocked on the case and had sent it, and that I would expect it soon. This is quite impressive, as the customer service is fast, catering to the needs of the customers just as BecexTech Australia's information had described them to be.
Therefore, BecexTech Australia is a trustworthy and quality site, which truly had exceeded my expectations created from hearing these same comments from my friends who were past customers, and how they had described it to be. If I was ever in need of another electronic device, I would rely on BecexTech Australia again. I recommend.

Approximate cost: $624

verified email - 18 Jul 2016

This was the first time I purchased from an online overseas provider -normally I would only purchase from within Australia to avoid scams and having to hunt down missing items. I liked the site, the clarity of the description and the picture of each item available so that there was no confusion what was being ordered. I did a bit of research and colleagues told me BecexTech Australia was quite credible. I purchased a Samsung Galaxy 7 Edge Duo Sim at Au$880 and with insurance came to Au$905 - far better priced than any other site I inspected. The phone got to Australia, but TOLL PRIORITY somehow didn't deliver it and sent it back to Hong Kong! I emailed BecexTech Support Team expecting a drama but no, they were immediately "decisive" and "can do" and dispatched another phone the same day which was on a Friday. By Monday I received the phone as ordered. This was fantastic customer service and I have total confidence in BecexTech Australia for future purchases and have advised friends and family of both their fair prices and excellent customer focus. Thank you BecexTech Australia. Robert Te - Perth, Western Australia

Approximate cost: $905

17 Jul 2016

Ordered the Samsung S6 edge great price fantastic service dispatched very quickly and I have received exactly what I had ordered. I have previously ordered from Becextech Australia and will do so in the future.
$ 599 - approximate price + shipping a discount for shipping would be appreciated in future
Thank you

Approximate cost: $599

verified email - 15 Jul 2016

Super happy with the service and delivery of my new phone. Had a few minor hiccups with the postage but was extremely relieved with how much support and contact I received. 10/10 Would recommend :)

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