MetroMovers - Furniture Removals

4.8
based on 579 reviews

  • Melbourne, VIC 3000
    Storage facilities and moving depots in: Melbourne VIC • Sydney NSW
  • 1300 138 960
  • Visit our website
  • Opening Hours (Monday: 8:30am - 5:00pm)
  • Payment methods
    Cash • Visa • MasterCard • American Express
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579 reviews about MetroMovers - Furniture Removals

verified email - 19 Aug 2012

Moving was easy, and the guys were very careful when moving into new premises, ensuring nothing was damaged.

Approximate cost: $200

Anonymous
13 Aug 2012

Residential move from a 3 bed rental to our new 3 bedroom house. The metromovers team provided a very professional service from start to finish. The team on the day were very professional and polite. A very positive experience

Approximate cost: $189

verified email - 11 Aug 2012

Metro Movers moved my husband and I recently. They were fantastic. Great service and they worked tirelessly until the job was done. It was a difficult move and they did not complain once. Happy to recommend to others.

verified email - 06 Aug 2012

I have used this company twice to move me and they have also just recently moved my mum and dad into a lifestyle village. They were polite and careful and worked quickly. What has really impressed me most of all though is that each team that has moved me and my parents seemed to use exactly the same techniques. Everything was consistent. The other thing that impressed me is that all of the removalists appeared to really enjoy what they were doing. These guys were clean cut, very fit and just seemed to click as a team. This actually made our moving day actually enjoyable! .... and for my parents, - stressed as anything with the thought of moving out of the family home of 20 years - it was a pleasure. Try this company. Their service is top class.

Approximate cost: $129

yvonnef4 06 Aug 2012

I shall try them in our coming move. Glad to hear of one close by that stands the test. Thank you

20 Jul 2012

MetroMovers recently came to assist us with our move from our warehouse style home to our new home.
The tricky bit in the middle was that we were not going to be able to move into our new home for 6 weeks due to settlement.
I was totally frantic about what I was going to do with my belongings in between the two settlement dates.
There were quite a few companies that I called looking for information. They just didn't seem helpful. Then I called MetroMovers, and to tell you the truth, I must have kept that young lady on the phone for almost an hour. There were so many questions that I had and finally I had found someone who would listen to my queries.
She went on to tell me all about how their storage worked and explained the many different safety levels that are in place to keep my goods safe while in storage.
On completion of my call I had not a doubt in my mind that I was going to be in safe hands with MetroMovers for my move.
As promised, I received my confirmation call day prior to my goods being collected.
I was Very surprised to see the boys when they arrive. They were all smartly dresses in matching uniforms and were so pleasant to talk to.
Straight away they began loading my items and they were done and on their way back to the storage in no time.
Once they finished loading my items into the storage, I was called with the final invoice for payment and they told me to just give a call when I knew the exact day that my items would be required to be redelivered to my new home.
They say that moving home is one of the most traumatic experiences in your life...
If only I knew about the MetroMovers service a few years ago...
A HUGE Thank-you to the wonderful office staff and an even bigger Thanks to the boys that moved my furniture.
Thank-you for making it so easy.
Sam

Approximate cost: $190

verified email - 10 Jul 2012

I can confirm, it had been a pleasant experience to have Metromovers move my 2 bedroom household across town. The two lovely young men have been pleasant and effcient, one even with a very nice Scottish accent :-)

Approximate cost: $190

verified email - 27 Jun 2012

We were extremely impressed by metro movers and their efficiency, friendliness and ease to deal with during our relocation. The guys were great at assisting us with all out moving needs and I have never had such an easy experience when it came to moving! Value for money also as there was no hidden charges or costs! Excellent service and would highly recommend to anyone wanting no fuss reliable removalists

Anonymous
verified email - 25 Jun 2012

A complete removal - incredibly time efficient, polite, friendly and extremely careful with our things. I cannot speak more highly of this company.

Anonymous
25 Jun 2012

Metro Movers packed and moved my home from one side of the bay to the other. Always a stressful time but Metro made it so easy. Customer service kept me in the loop at all times and the packing and moving team were fast and efficient. Thanks Metro

verified email - 21 May 2012

We were moving a two-bedroom apartment from the CBD. It is a big job because access in the city is always difficult and the guys had to walk a long way to load the truck. However, since the removalists promoted their experience and were given the location of the move well in advance, I would have expected them to be more prepared and privy of the challenges.
Loading the truck took 5 hours. We did not continuously monitor the move but believe it was a legitimate amount of time given the access challenges. One of the removalists continuously commented on how long the job was going to take and how the office told them it was just going to be a small job. However, they're paid by the hour and I detailed the scope of the move beforehand so I thought they could have just gotten on with it.
They tried to get a third man to help out and understandably no one was available until late in the afternoon to help unload. I thought by that stage it was unnessary to have a third person but were not told when one would show up, so was not aware they still requested him even though the move was almost complete. He dropped one of the boxes and damaged some speakers, which despite paying for a high level of insurance was not covered. There was also damage to some other pieces of furniture. Would recommend that people take out contents insurance instead of using Metromovers' insurance as even the highest level of coverage is very, very lmited.
Communications leading up to the move was quite good but they were very slow in following up my queries on insurance and damages from the move. All in all a very expensive exercise >$1300

Approximate cost: $150

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