Reviews by sams211

This review is for Kelly's Massage, Port Melbourne VIC

verified email - 30 Aug 2015

MOST unprofessional Business EVER!
I was a weekly customer and was very disappointed in with this business owner how unprofessional she was and was disgusted on how I was spoken too.
She had a loyalty card for regular customers like myself and would get stamps every week after my girlfriend and I would have our weekly treatment.
One this particular day we arrived for our treatment and when it was time to pay we presented our loyalty cards that we had accumulated over 6 months. We we're able to receive one free massage so between the two of us and pay for one but the owner wasn't happy to honour the free massage and tells us how do we expect her to pay for her staff if she gives it for FREE.
It's not about the money I can't believe how rude she was she started yelling at myself and then she Rudely started speaking in another language infront of us to other staff and trying to make out like we didn't receive the treatments.
WILL NEVER GO AGAIN
And will tell everyone about this dishonest Operator.

Approximate cost: $80