I have been taking my dog to this groomer for almost 4 years and have noticed a definite decline in the service, results and value. While the prices keep going up the quality and level of customer service continue to drop. My most recent visit was the last straw, I dropped my dog off and was told to pick her up 4.5 hours later. I rushed back from the city, as I got stuck in traffic and was told when
I arrived that they had not even started my dog. When I very nicely asked why somebody didn't call so that I didn't need to rush back I was told they are VERY busy, I was then approached by a very rude manager who asked me 'what's your problem??' I think this business must have changed hands and they USED to be very good, a little disorganised but very good at what they did.

Approximate cost: $65.00