BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

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1116 reviews about BecexTech Australia

verified email - 03 Sep 2016

Beware of this website, it says Australian but item was "purchased" from Hong Kong. I bought an Iphone 5s and after a few months the camera was not working. They had it "repaired" in Singapore and it took 2 months before I got it back. Now I had to send it back again because the keyboard on the same phone is hanging and they will "repair" it again. They sent me a faulty phone but instead of replacing it, since I bought a new one, they're trying to repair something that is defective! I did not buy a second hand or fault y phone! I want it replaced not fixed!

faisal-m 20 Sep 2016

Ahhhh my phone was used too...screen blackout many times...nd apple company checked nd said its used phone :(...they said its under warranty but they dont cover in actual

mrp-syd 11 Oct 2016

Same problem here. I've been chasing them for 2 months to replace a faulty iphone with an invalid apple serial number (meaning apple will not repair it). I've opened cases with paypal, NSW Fair Trading and emailed choice. The complaint is now registered with the international site echoice.gov and they still have not replaced the phone.

dw907 21 Nov 2016

I have returned the phone for the 3rd time within the span of 1 year this week! They insist that they will "repair" it when obviously, the phone has been damaged from the start! We should sue them!

01 Sep 2016

The price is great, the phone was a genuine product, and the phone shipped from Hong Kong extremely quickly - I guess it was worth the $75 in postage for that reason.

However, they failed to ship all the accessories I asked for (screen protector, case, car charger and car mounting kit). I had to contact them. The case arrived today with the screen protector, and to be honest it was a waste of money. The car kit has still not arrived.

So I do recommend buying from these guys but don't waste time on their accessories - get your accessories elsewhere so you don't get stuffed around. They won't admit to neglecting to actually send them before I complained but I'm not stupid and I know they screwed up.

Approximate cost: $900

verified email - 29 Aug 2016

Excellent in every single aspect, do not hesitate to do business with these people! Totally happy with them.

verified email - 27 Aug 2016

I ordered iphone 6 plus
I received product after many weeks.in few days iphone black out many times and on one day i put my phone on table and its cracked (screen protector on)
I took it to apple store.they checked and said screen not original .i shocked i said its brand new they checked their history nd found this phone once bought in USA and this phone got service by Apple nd now it's not under any warranty by apple store. ...i m really shocked..m contacting back with becextech 1st they were not agree that they sell used phone but after apple store authentic email about phone now they are saying its open box ....means seriously they know they sell used phone ...really very bad experience. ...plz dont buy any product from this company

Approximate cost: $940

verified email - 26 Aug 2016

Bought a Nikon AF-S NIKKOR 16-80mm f/2.8-4E ED VR lens.
Though it it an item from grey market, it was in good condition.

Approximate cost: $1050

25 Aug 2016

BecexTech is definitely reliable. Had no issues in communication or buying. And also, what I appreciated the most, such a wonderful website set up! All the information I need to reassure the reliability of my purchase --details, description, extra offers, products in packaging, updates and just WOW! Thank you so much.
Quick replies to queries as well which I am grateful for.
There were a few issues with courier and delivery that had me stressing a bit, but after finally receiving my purchase I am completely 100% happy and have no regrets.
Great business!! Genuinely recommended. Really reliable~!!

Approximate cost: $600

Anonymous
verified email - 25 Aug 2016

Thank you im very pleased with the phone.the posting was awesome.i think we got it in 4 days.good job.cheers

verified email - 25 Aug 2016

Ok, I bought most of my gears from Internet, and some services were good and some terrible. But this service was impressive. The fastest delivery I had in my life from a camera shop. The package was ok, even if I prefer more bubble wrap. But was enough to keep safe my lense. Really a good job guys. Thanks

verified email - 23 Aug 2016

As I don't shop online that much I am always hesitant when buying online. I was even more sceptical when I was purchasing from BecexTech. The main reason why I choose to purchase from BecexTech than other online companies is that the item I wanted (iPhone 6SE) was expected to leave the warehouse in 1-3 business days. After online payment I received a transaction receipt and I was very satisfied. My package came in within 5 working business days and was indeed a happy customer :) I have recommended BecexTech to all my friends and family, due to their unbelievable low prices, fast delivery and exceptional customer service. Thank you BecexTech, you obviously have a great core Leadership team and awesome employees! I can't wait till my next purchase.

verified email - 21 Aug 2016

Was unimpressed with my item being delivered 2 weeks after it was promised to be delivered. The product and value itself was good, however the customer service wasn't as great as they advertise

Approximate cost: $780

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