TPG Internet
ABN: 15 068 383 737
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102 reviews about TPG Internet
My son used TPG for several years. Had minimal connection problems in that time and found TPG great value for money just don't expect any help if something does go wrong - SERVICE is NOT included in their vocabulary. Even though I was the co sign on the original application when my son moved out (and I did the silly thing and told them) it was to take approx 2 months for me to be connected to TPG as a "new" user! I found ESCAPENET and haven't looked back. NO WAY I COULD RECOMMEND TPG
TPG is by far the most economical internet company. My plan is $60 per month with a download limit of 120gb (60 on peak 60 off). None of the major telcos can come close to this. I used almost all the big providers and the customer service is terrible. TPG is the best I've used so far.
Approximate cost: $60
The Internet Service from TPG is really good and the customer service is very good. The phone rental for $1 is very cheap.
I have tried a few other provider. Mind you, these guys are the best. Best value for money. Best speed. Best download allowance. Supports team are good too. No complain.
Approximate cost: $49.99
the download limit on tpg is far better than anyone else and the speed is great. does have a few patches where it will keep disconnecting for a while but apart from that no problems in 3 yrs. account login allows you to do most things yourself instead of ringing
Approximate cost: $49.99
I'm a loyal TPG customer for more than 5 years now; joined their dial-up connection, ADSL and now their ADSL+2 internet connection. The speed is great, the plan is a very good value; I recommend TPG to all my friends. And don't forget their generous download quota; it's worth the money.
Approximate cost: $49
I registered online and have been using it for about a year. Quick and easy to set up. However disconnects for me a lot of the time. I emailed them about it, but they couldn't seem to fix it. Huge amount of downloads for such a small price. You can also choose from a wide variety of plans, so if you don't need to download that much, you can choose a cheaper one. They reply to your emails within 24hours.
Approximate cost: $80
Pretty good value for the amount of downloads you can get every month - better than most others IMO, I'm probably going to be sticking with TPG, I think the only negative thing is that I sometimes can't connect for a certain amount of time - but thank goodness it only happens every once in a while.
I have been with TPG since I can remember. They always provide a great service that is reliable all the time. They offer competitive prices and I would recommend them to anyone who is looking for a good internet product with high download limits.
Approximate cost: $49.95
these guys are great for value. most competitors could not provide such Internet service for the same price. Free Internet Protocol TV is also provided by these guys which other providers do not currently provide.
Approximate cost: $50
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I had problems similar problems with TPG in the past, in another recent one in regards to disconnecting from them due to their inability to provide a particular service, and here is what i had to say:
reason for cancellation: adsl 2 unavailable in my area through TPG and is offered at a lesser cost through another provider with a much-much higher download limit.
I strongly disagree with a 30 day cancellation period and here is why: I think very little of the 30 day cancellation period. If I were to get disconnected from TPG today, my payment would still cover TPG without having to provide any service to me as a customer for another 22 days (nearly a month). However, instead TPG would like me to pay for another 8 days which would in turn amount to a full month/30 day notice. If I were TPG I would take the 22 day payment (approx $43.80) without having to provide the service, instead of the 8 day payment (approx $16.50) with having to provide the service. I'm not even going to mention the time spent being a loyal customer, and the money that you would've gotten out of me alone in that period. I am merely getting a point across that you guys lack in logic by which you are only hurting yourselves and your reputation, but which in turn will result in a profit decline. (unfortunately I know that only the latter struck a cord with you). I will definitely post my thoughts on this where it'll be picked up like wildfire. I can afford the 16 bucks, can you afford to take my 16 bucks...? I don't think so.
the best of luck to you,
your disappointed customer
When we originally signed with TPG my son was only 17, didn't turn 18 for 3 months, so I had to sign the contract for him. At that time I had never touched a computer! We stayed with TPG for several years until he moved out - thats when we struck trouble. We had made the error of telling them he had turned 18 and I gave him "authority" over the account. When he moved out he took the contract with him. I asked to be connected under my own name but they had to do all the security checks and CHECK THE PROPERTY HAD INTERNET ACCESS available and this was to take a minumum of 2 months! All they had to do was check their own records to see it had internet access but no I had to wait so I told them where to go and joined ESCAPE NET. Best thing I ever did.