BecexTech is a great electronics store that sold me a GoPro Hero4 Black Edition for $100.00 AUD less than the retail price sold by the official GoPro website, which helped me save a lot of money that I could put towards mounts, extra batteries, a top-grade microSD card, and other important accessories for the camera. Definitely would recommend to anyone wanting to buy popular electronics at a ultra competitive price!
I bought a Lumia 950 XL from these people, and it shipped days after they promised. When it arrived, before I even received the shipping notice, I noticed that it came with an international power adapter. The instructions for the phone were in Chinese, and when I turned the phone on, it too was all in Chinese. It took hours of fiddling around and a factory reset to get the phone to display English.
I had been expecting to receive an Australian device.
Not good enough!
The only good part of all this was the price.
EDIT:
Since posting this, the phone has had problems, and BecexTech's support's only response was "Do a factory reset". I'm an IT professional, and I know that a factory reset isn't a magic cure-all, so I didn't do it, and the problem resolved itself after a day or two, possibly as the result of a Microsoft update.
NOT resetting as instructed saved me hours of work and irretrievable data loss.
Yes as you have noticed, Becextech's products are imported products and will always be non Australian plugs and adapters will need be used, regardless if the adaptor is provided free, this is not good enough.
Another main reason as to not purchase from Becextech. Anyway, most Australian outlets will price match if you provide the evidence of price.
No, not good enough at all. The adapter adds so much length to the charger body that it wouldn't fit where I needed it to fit.
If I wasn't an IT expert, I probably wouldn't have been able to get the phone - which appeared to have been turned on and set to Chinese before I got it - to display English. As it is, a little of its memory is still being consumed by the unnecessary and non-removable Chinese language files, since the phone had a Chinese-localised OS installed on it.
Another thing, I almost never give a 5-star review, unless the service I receive is truly exceptional, above and beyond that which is expected, and to see so many 5-star reviews here, either unjustified by the comments or suspiciously similar in wording to supposedly unrelated comments, is rather suspicious...
After ordering my d5500 dslr camera, i read some bad reviews on this site, so i was very worried.
So I just received the camera today which is the 4th business day, which is quite fast, although it had priority delivery.
But I havn't received the camera case and also the 4gb sd card yet., which said would be sent separately
I am happy to come back and buy more in the future. Thanks Becextech!
I brought a Nikon D5500 with 2 lenses and after reading the reviews i decided to buy and was not disappointed. They first checked that it was not fraud with my credit card which is nice to see, and the product arrived a week after i purchased it. The camera came well wrapped in bubble wrap and was packaged well. The price was a massive saving considering shops are selling this product for 600 dollars more than i paid. Would recommend this company to anyone who is thinking about making a purchase
never again 2 months and still waiting for a replacement
after first samsung s4 was faulty
total ripoff never again
Approximate cost: $360
hey I am going through something similiar, I have taken my case to the ACCC and its worthwhile.
Extremely disappointed with my order of galaxy note 3. Arrived faulty. Took over a week to get return number. Took another 2-3 weeks to get replacement. Did not get refund from postage. Never again will I buy from this company.
Approximate cost: $450
bought a samsung s4 nearly 2 months ago was faulty , sent back and still waiting no responce from this mob
as to where it is or whats happening ?????? never again $ 360 down the drain and as for paypal they are not worth the trouble no refund or help from them
So I ordered a Samsung Galaxy S4, November 2015.
When it arrived it was faulty.
Getting a replacement wasn't an issue, the process in which BecexTech made me go through to prove to them and confirm the S4 was faulty was a bit slow and frustrating though, but I eventually sent back the faulty S4 and had a replacement sent out.
This unfortunately isn't the end of the story, the replacement they sent out NEVER ARRIVED. This of course wasn't the fault of BecexTech but either DHL or Australia Post.
After an unbelievably frustrating 4 weeks pestering all parties involved on a daily basis, it was eventually declared lost.
After a little bit of resistance from BecexTech, because I never got postal insurance, to their credit they understood how frustrating this order had been for me and decided to send a replacement for the replacement.
It is now February 2016 and I finally have the S4 I paid for 2 months ago.
I guess you could say I'm not a completely satisfied customer but overall I am happy and I would shop with BecexTech again. They were never at fault and with a bit of pestering they did what I asked to satisfy me, which was simply to get what I paid for.
Best price I could find and very prompt with responses via email. Thanks BecexTech.
Approximate cost: $300
at least you got yours back i'm still waiting after 2 months !!!!!!!!!!!
Ordered a Sony Xperia Z5 Premium and happy with the delivery time given Chinese New Year was in the middle of period from order to delivery.
Product is fine as expected.
Only tiny comment - the device was for Australian use so would have expected language on startup display would be set to english rather than chinese, but easily fixed. Others may have broken out in a sweat.
Approximate cost: $804
The instructions for the ordering process are very straight forward. The information on the wait period for delivery is clear. I find the items for purchase come with reliable information about the product I purchased when cross-referenced with manufacturer specification information. The product is fully operational and am looking forward to seeing how it performs in the long term. Thank you and I do look forward to doing more online shopping with BecexTech.
I am one happy customer. The phone I purchased came in good condition although there’s a little delay on the delivery but still they are worth high rating. Good after sales support.
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