Great product, price and excellent service with very prompt shipping. This is our 3rd purchase from Japanache!

Approximate cost: $900

This is the most comfortable I have been in a long time. I have slept on the floor (on a thin mat) for 3-4 years, and while that is great for body alignment, it is very tough to get a deep sleep. The last year my sleep has been deteriorating rapidly, I think it was due to me having to wake up every time I need to move body positions (since its an effort to roll over with no support). I have been sleeping on this futon for about a week now, and my sleep has greatly improved due to the comfort it provides, and it is still great for your body alignment (even better than on the floor, which is just too extreme)

Approximate cost: $1100

Japanache is the ultimate place to buy authentic Japanese goods in Australia. My order was shipped very quickly and my needs catered for. I purchased zaisu and zabuton for our tatami room and was particularly impressed by the quality of the zabuton, which are pre-loved. They are so comfortable, feel decadent and look impeccable. Thank you, Richard and Naomi!

Approximate cost: $480

Excellent service and so friendly too. Love the products and will be ordering more in the future:)

Approximate cost: $1400

Excellent service. They go out of their way to help you. And also a fast delivery. Thanks Japanache.

Awesome products,tatami mats and futons are of exceptional quality. Thank you for your helpful support. Very fast postage. Richard and Naomi thank you for making my beautiful wifes day, she is totally rapped to be sleeping traditionally again

great product....efficient and friendly service.....arrived quickly!

Great info from Richard and I love the futon. Would have liked a patterned cover though. Chose a white futon. May come back for a larger futon and a tatami mat as I pass by. Great for spare bed or just utilising space better.

Approximate cost: $676

Good helpful service and quality product.

Service:
Richard was informative, helpful and patient with all the questions i had.
Always came back within 20 mins of an email.

Product:
i had ordered the tatami and futon set and frame which has been the best sleep ive had in over 5 years. The bad back ive had from a western style bed has now subsequently dissappeared. love the pillow cases sewn up by Naomi

Delivery:
The tatami mats and futon turned up in perfect condition and on time as per the Tracking Details Richard had provided.

The back ordered tatami frame had been despatched out 2 weeks after which turned up once again as per the tracking details provided by Richard.

Richard had also reached out to me to let me know that the frame was on board for delivery that day which gave me plenty time to get back home to recieve the frame.

this time however the outside packaging was damaged in transit albeit with a scratch that i believe is 100% salvagable with a touch up. I contacted Richard immediatly and asked him for the colour of the wood and he provided multiple optiions of fixing the scratch, once again, Richard's service is Impeccable

Approximate cost: $2100