Reviews by elizap

This review is for Giant Steps / Innocent Bystander, Healesville VIC

verified email - 04 Jun 2013

I have been several times and have loved it everytime. It's a foodies paradise with delicious food, amazing pastries, great coffee & divine wine - particularly the sparkling moscato. Highly recommend it to anyone.

Approximate cost: $22

This review is for eco-playscape, Ferntree Gully VIC

verified email - 01 Jun 2013

I had a terrible experience here. I had booked my son's party and paid a deposit. When I rang to confirm numbers for the day I was accused of not paying for entry and drinks the last time I was there. I objected to this accusation as I clearly remembered paying (and my mother who was with us remembered too as she had offered me money to pay for it) and explained that I had indeed done so. i was rudely told that I hadn't and it would be added to my bill. I was very upset about it and rang back to discuss it further and in my opinion was still treated badly and the owner still disagreed with me. As they have a system where you pay upon ordering, I'm wondering how she could still be so convinced I was lying. They also 'forgot' imortant details regarding the party like what food we would like, all of which I had discussed when booking.
As a result I said I obviously didn't feel comfortable having the party there anymore and would have to cancel. Later I sent a POLITE email explaining how disappointed I was with their attitude and the whole experience. I was emailed back telling me I was no longer welcome there, that I was an awful customer and was only one person so they basically didn't care what I thought!!
I was also told I would not be getting my deposit back. That would be ok if I had to cancel for other reasons, but I had to cancel due to their incompetencies ie. not being able to keep records regarding sales and party booking details.
This place used to be nice, but since it has changed hands it has gone downhill. The last time we went with friends (when the owner was not there) the lights were all turned off and the jumping castle deflated at 3.30 while children were still playing. A polite call out that it was almost closing time would have been a lot nicer and given parents a chance to round up their children (& their shoes!) while the lights were still on.
Overall, this was a terrible experience and I would not recommend this place to anyone.

This review is for Hand Me Downs, The Basin VIC

verified email - 01 Mar 2010

This place is awesome for picking up great quality used toys cheaply. They seem to have a constant supply so there's always new things. Have already been several times and love it. Always pick up a bargain.
They also have kids clothes, books, furniture etc

This review is for Ripe Cafe, Sassafras VIC

verified email - 01 Mar 2010

Fantastic food, DELICIOUS hot chocolates and a great place to take kids. They have an undercover section out the back with big communal tables and lots of toys and room for kids to play. Our mothers group meet there all the time.

Approximate cost: $18

This review is for The Lyrebird Cafe, Belgrave VIC

verified email - 01 Mar 2010

The food we had was lovely (although we did only have the soup) but unfortunately the service was so appalling we won't be going back. The waitress just stared at us when we came in instead of greeting us, then forgot about us even though there was only one other table of customers. When she did get to us she was so rude and unfriendly, we quickly ate and then left.