We used My Moovers to move the contents of a five bedroom house over 3 separate moves. We used their packing services as well. They were extremely efficient and very accommodating considering the short notice we gave them to do the moves. The guys worked really hard and really took the pressure off us because it was a challenging and difficult situation - our parents were reluctant downsizing.
The move was from country Victoria (about 90 minutes from Melbourne) to Melbourne. They started and finished on time on 2 of the 3 moves and were much quicker than the movers we used when we moved house. They were late on one of the afternoon moves however there were very difficult weather conditions and a move in the morning went far longer than it should have.
I would recommend My Moovers to anyone and will definitely use them again in the future.

1) Movers almost didn’t show. Service desk officer did not provide an update as promised and cannot be contacted later for follow ups, leaving you high and dry.
2) Fake information stated on the quote “The removalists will arrive at your pick up location and secure all the items you will be moving with plastic furniture covers and blankets, load them into the truck and travel towards your drop off.” - it did NOT happen. When requested during the move, the movers state they will only cover the items AFTER loading them onto the truck.
3) The movers seems EXHAUSTED when they arrive 5 hours after the agreed time. Hence, the move wasn’t efficient. Your estimated timeframes for the move could easily doubled.
4) Suggest you read this before engaging them:
https://www.productreview.com.au/qa/my-moovers.html

Moving is stressful. On your moving day, you do not need movers who almost didn’t show up, not giving you updates as promised and avoid your call when you chase up, unprofessional handling of your furniture and goods, exhausted movers (probably badly exploited workers) who obviously cannot do an effective job. Enough said. Good luck!

WARNING: DO NOT USE THIS COMPANY!
We recently moved house and used this company. They have left our brand new townhouse with $2300 worth of damage to brand new floors and $600 damage to a piece of mirrored furniture. As you will see if you actually read all the reviews not one is written by actual customers but by them. All similar comments with very little specifics. If you’re thinking of using them beware they have NO INSURANCE! We are now in the process with VCAT and will not stop until we get payment. Consumers do yourselves a favor and share amongst unsuspecting people who may make the same mistake.

I do NOT recommend My Moovers at all. On the day of our move, they came two hours late and with a smaller truck than we asked for. As a result, the move couldn't be completed in one go as planned and they had to call in a second truck, which we had to pay for.

When we spoke to the head offices, they made several excuses. When the mover called us to say he was two hours delayed in his previous move, we called the main office about this and they said they will get a truck in earlier than that. When none showed up at the agreed time, they claimed there is a window for the moving time, even though we weren't told of this during the booking.

When we called to say that a smaller truck arrived than we ordered, the person at the main office insisted it was the 6 tonne truck we asked for, even though we measured it and confirmed with the movers themselves that it was actually a smaller truck.

As a result, we couldn't move all our belongings to our next home on time and in one move, so we had no choice but to call another truck and movers.

No response, feedback or follow up from the head office. They only sent an invoice after I asked for it and didn't respond to any of the issues during the move. Now looking back, I see several similar reviews on this moving company.

Quick and easy, very cheap and professional.
Thanks to chirag n gunni

Approximate cost: $270

3.5 hours for loading disassembled 2 bedrooms and stuff packed and ready to go!!!!!!!!! Tooooo long !!!! And they forced us to pay before off loading !!!!! Horrible!!!!!!

After arriving late, the movers did a great job of moving a 3-bedroom house approximately 10-minutes away. However, getting overcharged for their supposedly 'charge by the minute' rate, and then receiving absolutely no response from Head Office despite sending through multiple emails and calling time and time again, including on the day of the move, is disgraceful. Would never use again and have lodged complaints with the ACCC and CAV. Moving is hard enough, being ripped off my service providers is just crap.

Approximate cost: $620

The Removalist were Satisfactory however when unpacking discovered damaged items. Sent photos etc in September 2018 still no response so FUTUIRE CUSTOMERS BE AWARE even though they say have Insurance but don't expect any reimbursement.

Great job will use you again no problem thank you fantastic young men. (Aksh&Gunni)

Approximate cost: $486

Reen and param did an absolutely brilliant job. Definitely recommend them. Professional and really careful with the furniture. Brilliant

Approximate cost: $440