Disappointed that waiting periods cannot be transferred from previous insurers as you can with medical cover for the family, stops companies being competitive and means you miss out on new customers who may like your product better.

As a mama to 3 bulldogs, their health and wellbeing are a priority. It was very easy to get an online quote from PIA, and starting the policy was smooth and hassle-free. I'm secure in the knowledge that my fur babies are covered.

I am a fairly new customer to PIA but already very impressed with the service and the cost of premiums. They were the cheapest for the cover I wanted (and I shopped around a lot!) and when my dog had an accident I submitted the claim online in a couple of easy clicks and received the money within a couple of days. A further claim for a follow up consultation with the vet was paid out the next business day after I entered the details online. This is how insurance companies should operate. Would recommend them without hesitation.

been no problems with any of our little dogs issues very clear on what you can claim and not i think that the service is really a grade and the price very competitive thanks again.

Always prompt in assessing claims and in cases where more information might be required, PIA have contacted my veterinarian directly rather than bothering me to chase up. Always assess and pay claims within the period advised.

As a first time pet insurance purchaser I had heard many stories of horror insurance companies and became sceptical of the pet insurance industry. Regardless, I did my research and found Pet Insurance Australia to offer the best premiums and services for my pet. At just 6 months old my dog became ill and I found myself using my insurance much sooner than I anticipated. So far I have been reimbursed for medication, consults, specialist visits and diagnostics both quickly and easily. There has been no dispute over any of my claims providing peace of mind during an otherwise stressful time. I am well aware of how quickly vet bills add up and strongly recommend Pet Insurance Australia to anyone who wants the best care for the furry members of their family. I could not be happier that I made the decision to rely on Pet Insurance Australia.

We've been with PIA since we had our little baby Polly the fierceful Fox Terrier grrrr. Who knows what could happen to her!? My wife would be devastated if anything was to happen to our furry friend so covering her is essential. PIA provides a great product for a reasonable price that is 5-star rated by Canstar. What else is there to say? We had a great deal the first year to get us started too (2 months off from memory) and when we had to use their online claim system, it was a fairly easy process not to mention it was quick processing once information had been provided so yes we can highly recommend the comprehensive plan she's on!

PetInsurance gives me peace of mind when taking Georgie, our pet Moodle out for walks. One never knows when an accident might happen! Thanks PetInsurance for knowing you’re there if we need you.

PIA is very reasonable in price and I always get a decent amount back from claims, including routine care and flea and heartworm treatment. They have an easy online claim system too!

Pet Insurance Australia provided me with reasonably priced cover for my dog Flo, who has had a number of ear issues. When you do need to make a claim its straight forward to do (either by post or online) and they update you on where the claim is in terms of the process and when you will receive the pay out. I have found them to be courteous and efficient in all my dealings with them. I would recommend Pet Insurance Australia.

Approximate cost: $19