252 reviews about Virgin Australia

verified email - 24 Jan 2010

Yeah I have to admit, I don't think I have ever had a bad experience with virgin airlines, I like that everyone gets their own personal TV so you can watch what you want when you like. IT does cost for the tv and any refreshments, food etc, but the price of their flights are usually a lot less than other airlines

Approximate cost: $189

verified email - 23 Jan 2010

I love flying with virgin. I am yet to have a flight where the hosties haven't be helpful with the kids and my stuff. They are great also when my son flies unaccompanied, he always has a heap of fun.

verified email - 13 Jan 2010

i had an excellent experience on virgin blue airlines. i was able to drink alcoholic beverages mid flight at an inflated price but i thought i may as well pay premium prices for premium service. the girls on the plane were hot as well.

Approximate cost: $500

verified email - 11 Jan 2010

Virgin Blue is the most reliable low-cost domestic airlines in Australia. I fly with Virgin Blue 90% of my overall domestic travels and very satisfied with their online booking system, online check-in and their crew members.

Approximate cost: $79

verified email - 11 Jan 2010

We had a trip to Sunshine Coast with Virgin Blue. The service is quick, easy (internet check in) and the no luggage option is what we need. Love the experience very much

verified email - 06 Jan 2010

We purchased tickets to GoldCoast for a wrong date and on the same day we mannaged to sort it withouth any additional charges. Customer Service was very helpfull and supportive. They understood us and helped us to change the date for a correct date. Well done on their service.

Approximate cost: $100

verified email - 21 Dec 2009

I normally fly Qantas but have flown with Virgin Blue a couple of times - most recently last week. Generally a very positive experience though disappointing that a flight from Perth in the day time has now meals (only sandwiches and snacks)

verified email - 19 Dec 2009

Due to a serious accident, the Bruce highway was closed causing us to miss our scheduled flight. We telephoned Virgin and they were aware of the situation.
When we arrived at the airport 2 hours late, they gave us new tickets on a later flight at NO extra charge. The young man at the check in counter was the most helpful and friendly staff I've ever met.WELL DONE.

verified email - 10 Dec 2009

Lovely staff, great service and few delays. Loved the built in entertainment system that offers foxtel to watch for a fee.Flew to fiji with pacific blue with a virgin blue connection, fantastic price and great flight.

verified email - 08 Dec 2009

I always feel safe with Virgin Blue - I like how they present themselves as a company and all flights I've had with them have gone smoothly. The prices are surprisingly reasonable and often compete with the budget airlines. I'll definitely use them again and again.

Write a review

Business Awards

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account